Are Your Employees Ready?
Helpful Guides to Reinforce Core Concepts
Download “Capitalizing on Strengths” here
Download “Change Happens” . here
Download “Continually Improve” Here
Download “Customer Communications” Here
Download “Customer XPerience Skills” Here
Download “DiSC Personality Styles" Overview” Here
Download “Effective Goal Setting” HERE
Download “EFFECTIVE MEETINGS” HERE
Download “EMOTIONAL INTELLIGENCE” HERE
Download “Handling Emergencies” HERE
Download “Lead Yourself & Others” Here
Download “Lost & Found” HERE
Download “POsitive Resort Environment” HERE
Download “Providing Effective Feedback” HERE
Download “REsolving Customer Complaints” HERE
Download “APPEARANCE & HYGIENE” HERE
Download “Resort Safety & Security awareness” HERE
Download “Teamwork” HERE
Download “Telephone Skills” HERE