Chief Champions

Donna Long

Chief Executive Champion

Donna’s training career started with Hyatt Hotels, then moved to the world-recognized Walt Disney World Resort® where she spent 15 years, including 1 1/2 years at Tokyo Disneyland. She managed HR/Training departments for both Hyatt and Disney, as well as leading a customer service department at the Disney telecommunications company. She is President of Learning Journey, Inc., which she started in 1989 and Chief Executive Champion of X Factor Institute, started in 2013 and a division of Learning Journey, Inc.

Valerie Oberle

Chief Champion

An accomplished business leader, consultant, executive coach, and internationally acclaimed speaker, Valerie is a passionate advocate for organizational excellence, cultural change and leadership development. She has extensive experience in operations, people management, training and communication initiatives, quality customer service processes, retention, executive leadership development, and creating a service focused culture.


Linda Claxton

As an 18-year Cast Member for the Walt Disney World Resort, Linda's early years were spent as a leader at Vista United Telecommunications where she served in both Customer Service and Human Resources designing and delivering operational training.

Ana D'Estrada BCC

Whether delivering high-energy presentations to corporate professionals and community leaders today or performing on a stage through early theatrical training, Ana D'Estrada is recognized for her advanced communication delivery; and expertise in finding creative ways to reach her audience with personalized and relevant content material; consistently executing with grace, style, and aplomb.