An accomplished business leader, consultant, executive coach, and internationally acclaimed speaker, Valerie is a passionate advocate for organizational excellence, cultural change and leadership development. She has extensive experience in operations, people management, training and communication initiatives, quality customer service processes, retention, executive leadership development, and creating a service focused culture. She fully understands the complexities of running a business with a strong background in developing strategic operating plans to meet the goals of the organization.
Valerie cultivated her leadership skills during an illustrious 27-year career with Walt Disney World Resort®, a preeminent customer-service-focused corporation. Her achievements include: Rising through the ranks to become the first female executive for Walt Disney World; key leadership roles in Guest Relations, Theme Park Operations, Resort Management and Human Resources, serving as Vice President of the world-renowned Disney University, Disney Business Seminars and Disney Institute; and all teacher and student education programs at the Walt Disney World Resort®.
Valerie has received a number of awards including "Citizenship and Service Award" by Duke Energy; citizen of the year in Pilot Mountain, North Carolina and with her husband, co-citizens of the year. She was also honored with the first Excellence Award for High Achieving Women in Central Florida by Mary Darden of Darden Restaurants.
In addition, Valerie is passionate about painting and art so started a business for non-artists to enjoy an evening out of painting and meeting new friends called Art & Vine. Valerie lives in Pilot Mountain, North Carolina with husband, Spencer Oberle, a retired Disney resort executive and partner with the Oberle Group.